The Inspirational Journey
Jill Christensen dedicated 22 years to her career in Corporate America, ascending from entry-level management to an executive position. Although she appreciates the knowledge and experience gained during this time, Jill was deeply troubled by the pervasive dysfunction she observed. Frequently, she would leave the office questioning, “How does this company generate profit?” and found that nearly everyone she encountered shared a sense of disillusionment with their jobs. She was convinced that a more effective approach existed.
In 2009, Jill founded her business. Leveraging her background in Corporate America, where she managed Global Internal Communications, she acquired significant understanding of employee needs in the workplace. By integrating this expertise with data on factors that drive employee performance, she crafted an effective strategy. This methodology now serves as the cornerstone of her keynote presentations, written works, and consulting offerings.
What is Success in Business and Leadership
Success, first and foremost, entails establishing a profitable enterprise through the act of assisting others. Jill prioritizes service over financial gain, dedicating her efforts to support leaders and organizations in need, trusting that financial rewards will naturally follow and they have. Secondly, success involves the capacity to discern the next steps to take. Jill recognizes that her plan and timing are not of paramount importance; there’s a greater plan in play.
Lastly, success encompasses personal development and uplifting those around her. In a leadership role, it is essential to pursue continuous growth and improvement, while caring for others and doing everything possible to facilitate their success.
Key Takeaway from the Speeches
“Prioritize people. Employees will only engage when they feel your concern for them. Senior leaders play a crucial role in establishing the culture of ‘how we operate here.’ It is essential for you to take initiative and if not, make way for others. There is a wealth of leadership potential within you that is ready to be unleashed. You have merely begun to explore your capabilities as a leader and the significant contributions you can make to your team,” Jill remarked.
Role of leadership in Boosting Productivity, Retention, and Customer Satisfaction
“As I just said, no one sets the stage more for ‘how we do things here’ (the definition of culture) than senior leaders. When you make people a priority, they will go to the end of the Earth for you and the organization. And that incredible discretionary effort equates to increased productivity, retention, and customer satisfaction,” added Jill.
It also equates to the granddaddy of them all – profitable revenue growth. There is a direct correlation between how much effort employees give each day and bottom-line results. The most profitable companies in the world and the companies that are growing the fastest, have the most productive, inspired, and engaged employees.
Change that Managers Can Enact
Facilitate Focus Groups. Managers often make decisions that affect individuals without seeking input from those impacted. This oversight can be detrimental. To encourage employees to exceed expectations, it is essential to provide them with a platform to express their opinions and ensure they feel acknowledged. After collecting feedback and making decisions, it is important to communicate the rationale behind those choices. Explaining the reasoning is crucial, as it provides context. Context is vital because it helps the recipient understand the significance of the information, the assumptions to consider (or disregard), and adds meaning to the communication.
Books, Programs, and Initiatives
Jill has recently crafted a keynote address featuring important new data from global employees, and she has also produced Edition Three of her acclaimed book, If Not You Who? Cracking the Code of Employee Disengagement.
Jill has also begun her role as a speaker coach at The Speaker Lab, where she trains emerging speakers on the realities of this profession, a field she is passionate about.
In addition to that, Jill attunes herself to the Universe. She has faith that new opportunities will arise and that individuals will enter her life who are destined to assist her in various ways. She is fully convinced that there are greater plans in store for her.
Achievements
From time to time, following Jill’s keynote presentation, a member of the audience approaches her with the statement, “We need to improve our culture, and we would like your support throughout the entire process.” In such cases, Jill engages in a one-year consulting contract to assist the organization in transforming its culture.
Jill has assisted every organization she collaborates with in achieving a double-digit increase in their employee engagement scores within a year. Her most notable achievement? She enabled a medical center to elevate its employee engagement from 47 percent to 87 percent in just six months.
Jill takes pride in asserting that her strategy is effective across all industries, in every nation, and among every generation of employees.
Future Roadmap
“This is not my journey; it is guided by a higher power. The Universe holds my blueprint. I remain attentive to what lies ahead, embracing the uncertainty with enthusiasm. I sense that greater opportunities await me, a feeling deep within. I am prepared and filled with gratitude,” concluded Jill.
- 📌 Visit Jill Christensen 👉 – LinkedIn Profile
- 🌐 ExploreJill Christensen International LLC 👉 – Company Website
