At Datamatics Business Solutions Ltd. (DBSL), our core philosophy is simple: “We take care of our people, and the people take care of the business.” This guiding principle drives everything we do, from our commitment to flexible work arrangements to our support systems designed to empower our team.
As a leader in B2B data, demand generation, and business intelligence solutions, we offer a comprehensive suite of services including finance and accounting solutions for CPAs, B2B sales and marketing, business process transformation, and technology outsourcing for Fortune 1000 clients across various industries. Our investment in people leadership, cutting-edge technology, and operational excellence is matched by our dedication to building strong client relationships and maintaining high standards of corporate governance.
Mission and vision
“At Datamatics Business Solutions (DBSL), our mission and vision are straightforward. We aspire to be a leader in the Business Process Management (BPM) industry by helping businesses leverage technology while keeping the human touch at the center. We believe our greatest assets are our people, deserving of the best tools and resources to thrive. That is why we invest in the latest technology; AI, automation, and more to empower them to reach new heights of creativity and strategic thinking.
Our vision is to be a recognized leader in the BPM industry, but more importantly, a trusted partner for businesses of all sizes. We build strong relationships with our clients, becoming more than just a service provider. We see ourselves as an extension of your team, working alongside you to achieve your goals. At DBSL, we foster a work environment where people and progress meet, working together to help businesses around the world achieve more. We harness the power of advanced technologies and human ingenuity in perfect harmony to create state-of-the-art business solutions for our clients,” says Loly Vadassery, CHRO, Datamatics Business Solutions.
Client-oriented services
“DBSL empowers businesses to navigate today’s data-centric world with a comprehensive suite of services designed to help unlock the power of information and achieve strategic goals. From B2B data and business intelligence solutions to sales and marketing assistance, finance and accounting support, and business process transformation, we assist businesses in streamlining operations and boosting efficiency. Our technology outsourcing solutions provide access to the latest advancements and expertise, freeing our clients to focus on running business,” adds Ms. Vadassery.
The differentiating factor
“At Datamatics Business Solutions (DBSL), our commitment to our people is what truly distinguishes us. We understand that our success hinges on the well-being and empowerment of our team, which is why we prioritize creating an inclusive and supportive work environment.
Our approach to diversity is a key differentiator. We believe that innovation and creativity flourish in diverse settings, which is why we maintain a gender ratio of 45:55 (female to male). Our dedication to gender diversity is grounded in the belief that diverse environments drive greater innovation and creativity. This belief shapes our inclusive policies and flexible work arrangements, ensuring that every individual feels valued and has the opportunity to thrive.
Technology also plays a crucial role in our strategy. By leveraging tools like MS Teams and our Learning Management System, we have crafted a hybrid work environment that enhances efficiency and fosters a sense of belonging. Our use of automation supports a flexible work-life balance, allowing our team members to manage their professional responsibilities alongside personal commitments effectively” notes Loly Vadassery.
The clientele
“At DBSL, we’re privileged to partner with clients from diverse industries, honing our expertise to deliver top-notch solutions. From Fortune 500 leaders to SMBs, we empower businesses of all sizes to thrive in the data-driven world. Our industry-specific knowledge ensures tailored solutions, fostering long-term partnerships built on trust and shared success. Whether big or small, DBSL is here to empower businesses to achieve their goals.”
The work culture
“Our organization’s culture goes beyond policies and numbers; it’s about creating a sense of belonging and empowerment for everyone. We foster an environment where every voice is heard and valued. With an employee engagement score of 91%, our culture thrives on active participation and support. Flexible work arrangements, mentorship programs, and leadership development initiatives ensure that everyone, especially women, can grow and succeed.
Our tailored business programs- iCARS, iDATA, iSPEND, and iTOUCH, cater to specific needs in knowledge management and growth, offering over 6,000 training hours. Leadership empowerment is a priority, supported by programs like IGNITE and iRise. These initiatives enhance communication and collaboration skills, preparing our leaders to navigate challenges effectively. We’ve conducted over 1,000 niche training and coaching sessions for 301 existing leaders.
Looking ahead, our vision is clear: to remain a beacon of inclusivity and equality in the workplace. We’re committed to providing equal opportunities and fostering a culture where everyone feels supported and empowered to reach their full potential. At DBSL, we know our strength lies in our diversity, and we celebrate it every day”, added Ms.Vadassery.
Future roadmap
Our future roadmap reflects our steadfast commitment to our core values and our people. Looking ahead, we are dedicated to creating an even more inclusive and supportive workplace where every individual feels valued and empowered to reach their full potential.
Our focus is on strengthening connections and enhancing opportunities for growth and development across the organization. We are advancing initiatives that provide our employees with the tools and resources necessary for success. At the same time, we are leveraging technology to enhance collaboration and streamline processes, ensuring seamless teamwork whether in the office or working remotely.
Most importantly, our roadmap underscores our commitment to fairness and equality. We are committed to maintaining pay parity and ensuring equal opportunities for everyone, regardless of background. Our vision is clear: to build a workplace where every person feels seen, heard, and valued. As Ms. Vadassery aptly puts it, “At the end of the day, it’s our people who make DBSL truly special, and we’re committed to supporting them every step of the way.”
- Visit Loly Vadassery – LinkedIn Profile
- Visit Datamatics Business Solutions Ltd – Company Website
